Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills and a passion for food, beer, and wine to work 15 to 25 hours per week.
Responsibilities
- Provide an excellent experience for both customers and team members
- Maintain a positive and enthusiastic energy
- Continue to educate yourself in all areas of our menu
- Familiarize yourself with the rotating beer and wine offerings
- Know the specialty coffee menu
- Connect with every customer, every time
- Take customer orders, anticipate their needs, and take time to answer their questions
- Present a consistent and high-quality product to customers
- Consistently keep store needs, customer needs, and surroundings on your radar
- Work with the busser, bartender and kitchen staff to ensure seamless service from the moment the customers are seated, to the moment they walk out the door
- Have a clear knowledge of all inventory items
- Follow Reset’s cash-handling procedures
- POS, cash, and register operations
- Complete all collaborative side work, before the end of a shift
- Follow health, safety, and sanitation guidelines
Requirements
- Previous server experience preferred
- Beer, wine, and food-serving knowledge
- Eagerness to work hard and be part of a team
- Excellent communication skills, including speaking and writing clearly
- Be detail-oriented, organized, and a fast learner
- Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
- Compliance with the Reset dress code
- Adherence to the Reset schedule
- Evening, weekend and holiday availability
- Ability to obtain a CA food handlers certificate within 30 days
- Must be 18+ years of age and comfortable serving alcohol
Benefits
- Hourly compensation starting at $12 an hour plus tips
- Free coffee, tea, or soft beverage at work
- Employee discounts on food, drinks, and merchandise
- Be part of a local business with a curated team of coworkers
- Have the chance to Reset someone’s day with a good experience