Server

Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills and a passion for food, beer, and wine to work 15 to 25 hours per week.

Responsibilities

Provide an excellent experience for both customers and team members
Maintain a positive and enthusiastic energy
Continue to educate yourself in all areas of our menu
Familiarize yourself with the rotating beer and wine offerings
Know the specialty coffee menu
Connect with every customer, every time
Take customer orders, anticipate their needs, and take time to answer their questions
Present a consistent and high-quality product to customers
Consistently keep store needs, customer needs, and surroundings on your radar
Work with the busser, bartender and kitchen staff to ensure seamless service from the moment the customers are seated, to the moment they walk out the door
Have a clear knowledge of all inventory items
Follow Reset’s cash-handling procedures
POS, cash, and register operations
Complete all collaborative side work, before the end of a shift
Follow health, safety, and sanitation guidelines

Requirements

Previous server experience preferred
Beer, wine, and food-serving knowledge
Eagerness to work hard and be part of a team
Excellent communication skills, including speaking and writing clearly
Be detail-oriented, organized, and a fast learner
Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
Compliance with the Reset dress code
Adherence to the Reset schedule
Evening, weekend and holiday availability
Ability to obtain a CA food handlers certificate within 30 days
Must be 18+ years of age and comfortable serving alcohol