Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills to be part of our team.
Responsibilities
- Provide an excellent experience for both customers and team members
- Maintain a positive and enthusiastic energy
- Take customer orders, anticipate their needs, and take time to answer their questions
- Cross-train in all areas of the cafe
- Begin to educate yourself in all areas of coffee, from the farm to the cup
- Familiarize yourself with the rotating beer and wine offerings
- Connect with every customer, every time
- Consistently keep store needs, customer needs, and surroundings on your radar
- Jump in wherever you’re needed, assisting coworkers with various tasks
- Follow Reset’s cash-handling procedures
- POS, cash, and register operations
- Complete all collaborative side work, before the end of a shift
- Follow health, safety, and sanitation guidelines
Requirements
- Previous food service or customer service experience preferred
- Eagerness to work hard and be part of a team
- Excellent communication skills, including speaking and writing clearly
- Be detail-oriented, organized, and a fast learner, as you’ll be trained in several areas of the cafe
- Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
- Compliance with the Reset dress code
- Adherence to the Reset schedule
- Weekday, weekend and holiday availability
- Ability to obtain a CA food handlers certificate within 30 days
Benefits
- Hourly compensation based on experience
- Free coffee, tea, or soft beverage at work
- Employee discounts on food, drinks, and merchandise
- Be part of a local business with a curated team of coworkers
- Have the chance to Reset someone’s day with a good experience