Counter & Cafe Attendant

Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills to be part of our team.

Responsibilities

Provide an excellent experience for both customers and team members
Maintain a positive and enthusiastic energy
Take customer orders, anticipate their needs, and take time to answer their questions
Cross-train in all areas of the cafe
Begin to educate yourself in all areas of coffee, from the farm to the cup
Familiarize yourself with the rotating beer and wine offerings
Connect with every customer, every time
Consistently keep store needs, customer needs, and surroundings on your radar
Jump in wherever you’re needed, assisting coworkers with various tasks
Follow Reset’s cash-handling procedures
POS, cash, and register operations
Complete all collaborative side work, before the end of a shift
Follow health, safety, and sanitation guidelines

Requirements

Previous food service or customer service experience preferred
Eagerness to work hard and be part of a team
Excellent communication skills, including speaking and writing clearly
Be detail-oriented, organized, and a fast learner, as you’ll be trained in several areas of the cafe
Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
Compliance with the Reset dress code
Adherence to the Reset schedule
Weekday, weekend and holiday availability
Ability to obtain a CA food handlers certificate within 30 days