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Counter & Cafe Attendant

Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills to be part of our team.

Responsibilities

  • Provide an excellent experience for both customers and team members
  • Maintain a positive and enthusiastic energy
  • Take customer orders, anticipate their needs, and take time to answer their questions
  • Cross-train in all areas of the cafe
  • Begin to educate yourself in all areas of coffee, from the farm to the cup
  • Familiarize yourself with the rotating beer and wine offerings
  • Connect with every customer, every time
  • Consistently keep store needs, customer needs, and surroundings on your radar
  • Jump in wherever you’re needed, assisting coworkers with various tasks
  • Follow Reset’s cash-handling procedures
  • POS, cash, and register operations
  • Complete all collaborative side work, before the end of a shift
  • Follow health, safety, and sanitation guidelines

Requirements

  • Previous food service or customer service experience preferred
  • Eagerness to work hard and be part of a team
  • Excellent communication skills, including speaking and writing clearly
  • Be detail-oriented, organized, and a fast learner, as you’ll be trained in several areas of the cafe
  • Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
  • Compliance with the Reset dress code
  • Adherence to the Reset schedule
  • Weekday, weekend and holiday availability
  • Ability to obtain a CA food handlers certificate within 30 days

Benefits

  • Hourly compensation based on experience
  • Free coffee, tea, or soft beverage at work
  • Employee discounts on food, drinks, and merchandise
  • Be part of a local business with a curated team of coworkers
  • Have the chance to Reset someone’s day with a good experience

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727b Sutter Street . Folsom CA
916-358-9162


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