Barista / Server

Reset someone’s day! We are passionate about the customer experience and dedicated to creating a space where community, connection, and artistry can thrive. From the moment a customer opens the door, they will be immersed in a space humming with something uniquely different. Reset is looking for positive and energetic people, with outstanding customer service skills and a passion for all things coffee, wine, beer, and good food.

Responsibilities

Provide an excellent experience for both customers and team members
Maintain positive and enthusiastic energy and have the ability to work at a fast pace
Continue to educate yourself in all areas of coffee, from farm to cup
Familiarize yourself with the local rotating beer and wine offerings
Become proficient in the menu offerings
Connect with every customer, every time
Take customer orders, anticipate their needs, and take time to answer their questions
Prepare and present a consistent and high-quality product to customers
Consistently keep store needs, customer needs, and surroundings on your radar
Have a clear knowledge of all inventory items
Follow Reset’s cash-handling procedures
POS, cash, and register operations
High awareness of surroundings when items need to be bussed or sanitized
Complete all collaborative side work, before the end of a shift
Follow health, safety, and sanitation guidelines

Requirements

Previous food service experience
Beer, wine, and food-serving knowledge
Specialty coffee knowledge
Eagerness to work hard and be part of a team
Excellent communication skills, including speaking and writing clearly
Be detail-oriented, organized, and a fast learner
Willing to be flexible, multi-task, and pitch in to help other areas of the cafe, in a sometimes high-demand environment
Compliance with the Reset dress code
Adherence to the Reset schedule
Must be able to work Fridays, Saturdays, and Sundays as well as some weekdays
Ability to obtain a CA food handlers certificate within 30 days